YesJCrewCane: J. Crew Called!
Posted on May 7, 2015
If you’ve ever visited my blog, then you’re probably aware that I have invested a lot of time and energy pursuing J. Crew. Using the mantra YesJCrewCane, I have spent the past 16 months asking them if they would sell a cane. It has been my goal, from day one, to ease the stigma of assistive devices. J. Crew seemed like the perfect company (the only company) that would ‘get it’. So I started emailing them. And emailing them. And emailing them. Relentlessly.
But reaching out to J. Crew over the phone never seemed like a feasible option. First, I am not a phone talker. Second, do you know how strange it is calling a multi-billion dollar company, asking to speak to the CEO?
Fortunately my friend Kate convinced me to try it. And last week I found myself dialing J. Crew’s corporate number. I asked to speak with Mickey Drexler. And I was put through to a voicemail. Given the amount of time I was put on hold (nearly 4 minutes), I didn’t find the voicemail box to be a failure.
So Kate made me promise to follow up. And yesterday I did. Again I was put through to the same voicemail box. Only this time was just a tad (ok, a lot) different. Ten minutes later my call was returned!
And this is what I can recall. The conversation was cordial, warm even. I now believe J. Crew understands that it is both about and about more than a cane. And they seem open minded. I didn’t get a yes. But I also very much did not get a no. This call feels like the start of a conversation. And yes, I may have said a lot of words in a very short period of time, but it how could I be expected to hold back? I have waited and worked for this day for a very long time.
To add to the insanity of the day, my partner and I are out of town. We’re in Hawaii. And this call came while we were sitting in a really bright red Camaro convertible (it was only a $12 upgrade!) with the rain beating down. And this is what happened when we got back to the hotel:
And this photo was taken about an hour later. I call it Beast Mode with a Bamboo Stick. (The bamboo stick is my au natural hand picked temporary Kauai cane).
So thank you J. Crew. I’m so thrilled that I finally get to say it was nice chatting with you. It means the world.
And last but furthest from least. Thank you and you and you to every YesJCrewCane supporter. Please note that since this is not a yes, YesJCrewCane still needs your help. If you haven’t had the chance to do so yet, will you consider signing?